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Canadian Certified ELD Solution.

Certified by the CSA Group. Alternate day start times. iOS and Android support.

Canada’s ELD Mandate: Frequently Asked Questions

Canadian ELD Frequently Asked Questions

Canada’s ELD mandate requires drivers of commercial motor vehicles (CMVs) to use an electronic logging device (ELD) to track hours of service (HOS). The mandate went into effect on June 12, 2021, with a one-year education period. The enforcement period has been extended and begins January 1, 2023. Are you ready? Check out our webinar about compliance with Canada’s ELD mandate and download our compliance timeline checklist. We’re here to help.

We know there are questions about what Canada’s ELD mandate means and how it affects drivers and carriers. We’ve compiled this FAQ to answer the most common questions we hear.

ELD Overview & Compliance Dates

What is the purpose of the Canadian ELD mandate?

The main objective of the ELD mandate is road safety. Secondary benefits are fewer HOS violations, increased cost savings, improved efficiency, and fewer fatigue-related accidents.

What is the compliance date for Canada’s ELD mandate?

Canada’s ELD mandate went into effect on June 12, 2021, with a one-year education period. Enforcement of the mandate goes into effect on January 1, 2023.

Why can’t I wait until January 1, 2023 to become compliant?

The transition to be compliant with the Canadian ELD Mandate could take more than 5 months for your drivers and staff to feel 100% comfortable with the system. Download our compliance timeline checklist to be sure you’re on track.

Will there be a grace period once the January 2023 deadline rolls around?

No. The education period served as an opportunity to complete education, installation, and implementation. All carriers affected by the ELD mandate must be compliant by January 1, 2023.

How will this impact my current carrier status?

We’ve found that companies with carrier status struggles have seen their Risk-Factor score (R-Factor score) improve after adopting ELDs. ELDs cut down on many tedious components of staying compliant, like reminding drivers to sign their logbooks or guessing if a driver has enough hours to make it to the next location.

(The R-Factor score is located on a carrier’s profile and indicates how likely the carrier is to have a future risk. This number is calculated by considering any convictions, CVSA failures, and collision event data over the past 12-month period.)

Are there Canadian ELD mandate exemptions?

Yes. Currently, there are four instances when a commercial vehicle is exempt from having an ELD:

  • Operates under a specific permit issued to the carrier
  • Has a statutory exemption
  • Is subject to a rental agreement under 30 days
  • CMV manufactured before 2000

As a motor carrier, how can I be sure an ELD is compliant?

Carriers need to check the Transport Canada certified ELD list to evaluate their choices for certified ELD devices. Your partner must be third-party certified.

We’re proud to say Titan GPS ELD 2.0 is the first ELD solution to be certified by the CSA Group. Some of the key capabilities of our solution are:

  • Supports Apple and Android devices
  • Alternative day start times which our competitors do not offer
  • Has built-in integration with our in-field digital forms
  • Incorporates seamlessly with our entire suite of products for an end-to-end solution

Third-Party Certifications

Why is third-party ELD certification required in Canada?

Provinces, territories, and a significant number of industry stakeholders expressed a lack of confidence in the effectiveness of a self-certification process (like the one implemented by the U.S.). Third-party certification was put in place to ensure ELDs meet all technical standards and that records of duty status (RODS) are reliable.

Is third-party ELD certification permanent, or is there an ongoing process to ensure vendors remain compliant?

All third-party certified ELD solutions will be monitored by their certifying body at random intervals set out by the certifying body.

Provincial Regulations

Can I have drivers running both Alberta provincial HOS and Federal HOS in one ELD account?

A company can have both a federal and provincial operating status. However, they must be run as two independent companies and therefore two different ELD accounts.

Do provincially regulated carriers have to comply with the January 1, 2023 Mandate?

No. There is no requirement for provincially regulated carriers and their drivers to have an ELD.

If I’m provincially regulated, can I use an ELD?

Yes. For provincial carriers, the ELD must comply with the requirements for automatic onboard recording devices specified by the jurisdiction they’re registered in.

Do different provinces and territories have different HOS rules?

Yes. Each Canadian province or territory has HOS regulations for provincially run CMVs developed for their jurisdiction.

Transition

How can a motor carrier be ready to transition to the ELD mandate?

The keys to ensuring your fleet is compliant are research, prep, installation, education, and implementation. It can take more than 5 months to put everything in place. We have an ELD compliance timeline to help you get started.

What do I have to do if I am currently using Titan GPS’s logging device 1.0?

It’s an easy transition to Titan GPS ELD 2.0 — and we think you’ll appreciate the new intuitive dashboard for support staff. You’ll need to install the new app on your ELD devices, and you may need to update the hardware in your commercial vehicles. We’ll walk you through the process step-by-step.

Technical Requirements

Where can I learn more about the technical standards for ELDs?

The Canadian Council of Motor Transport (CCMTA) provides information about the technical standards and links to additional resources.

Can a driver use a portable device like a smartphone or tablet?

Yes. Many carriers choose to supply tablets for their drivers. Other carriers allow a bring your own device (BYOD) option. In these cases, it’s important to know whether your ELD solution supports both Apple and Android devices. (We do.)

Regardless of the operating system, devices must be mounted in a fixed position during the operation of the CMV and must be visible to the driver when they are in the normal driving position (per Transport Canada’s mounting guidelines).

In Practice

What do I do if a driver makes a mistake?

Although you can’t edit any automatic driving statuses with an ELD, you can edit any other status. If a driver makes a mistake with their driving status (such as leaving it on all night or weekend), the driver can go back and add a note explaining the error and when they actually went off-duty.

What if the ELD stops working?

The driver may use the daily paper logs for a maximum of 14 days or upon return to the home terminal from the currently planned trip (if the trip takes longer than 14 days).

Can I access my logs offline?

Yes. After a driver has signed in for the first time, they can access their logs at any time when offline.

What information is automatically recorded from the vehicle?

The ELD establishes a link to the vehicle’s electronic control module (ECM) to automatically record:

  • Engine power status
  • Vehicle motion status
  • Total distance driven
  • Engine hours

Do government agencies have live access to drivers’ logs?

No. You will be only expected to show your driver’s log at roadside inspections or send a data transfer of the logs to a DOT when requested.

When does an ELD record location data?

Location is recorded each time a driver’s event is changed throughout the day, ignition on and off, and during any malfunction and data diagnostics events. When a driver is driving continuously, the ELD is programmed to record an intermediate log every 60 minutes during a continuous drive.

Will the vehicle location information identify street addresses?

No. The ELD will automatically record something called a geo-location. A geo-location refers to the latitude and longitude coordinates of a location of an Internet-connected device.

What should my driver do if they regularly work within the 160 km radius but is occasionally dispatched to pick up passengers or goods outside this radius?

If a driver operates out of the 160km radius, the commercial vehicle falls under the ELD mandate regulations. The driver must have the current day plus the previous 14 days’ logs recorded on an ELD device. If you’re using Titan GPS ELD 2.0, you can remove exemptions in the app.

If a motor carrier requires a long-haul driver to operate a CMV within the 160 km radius of the home terminal, what’s required of the carrier or driver?

The motor carrier is tasked with maintaining accurate and legible records showing the cycle the driver followed and on-duty times for each day. The carrier keeps those records and supporting documents for a minimum of six months after the day record was recorded.

Is there an accumulated distance limitation in the Canadian HOS regulations if a driver is operating a CMV equipped with an ELD for personal use?

Yes. The driver cannot travel more than 75 km in a day.

If a vehicle equipped with an ELD is out of service, and the driver has to rent another vehicle that doesn’t have an ELD, what does the driver have to do to comply with ELD and HOS?

Short-term rentals under 30 days are exempt from ELD requirements. However, the driver must still maintain accurate and legible records showing the cycle the driver followed and on-duty times for each day.

What happens when someone other than a driver drives a vehicle fitted with an ELD?

This depends on the carrier. If an authorized user operates the vehicle (e.g., third-party mechanic or technician), the device connected to the vehicle’s electronic control module (ECM) will record the kilometres and hours operated.

  • If the ELD is mounted in the truck, it will record an unidentified driving event, and the carrier is responsible for monitoring and properly assigning these events.
  • If the ELD device is not mounted, there will be a jump in the odometer value and engine hour change. It is the carrier’s responsibility to account for these unrecorded odometer values and engine-hour gaps.

Titan ELD 2.0 is integrated with our FieldDocs app (in-field digital forms). That means, for example, a mechanic can easily access a failed vehicle inspection on the FieldDocs application. They can even make a repair and attach a work order to the inspection, which is then saved to the dashboard for instant access.

Can a carrier create more than one ELD account for a driver?

Carriers can only create one account per driver. The regulations state a motor carrier cannot request, require, or allow a driver to have more than one record of duty status a day (SOR 2005-313 section 91(d)).

Driving Time

What automatically recorded events on a driver’s RODS will the ELD record?

You can expect driving time to be automatically recorded when the vehicle speed exceeds 8 kmh (Canada) or 5 mph (U.S.). If the vehicle is not in motion for five consecutive minutes, the ELD will prompt the driver to continue driving status. If the driver does not respond within one minute, the ELD will automatically switch to On Duty.

What is the transmission period for drivers sending RODS and other supporting documents to the carrier?

A driver still has the previous 20 days after completing a record of duty status to forward the supporting documents relating to that record to the home terminal. The motor carrier is still responsible for ensuring the driver does so.

What happens if a driver forgets to sign in to the device before driving a commercial vehicle?

An unidentified driving record is created. If the device has an established Bluetooth connection, the ELD will prompt the driver with a warning. This warning will remain active until the driver logs in to the ELD.

What is unidentified driving?

Unidentified driver events occur any time the vehicle is moved without a driver signed in.

What does a carrier and/or a driver do with unidentified driving time?

The carrier must either explain why the time is unidentified or assign the time to the appropriate driver. The motor carrier must retain unidentified driving records for at least six months and make them available to authorized safety officials.

A driver will be prompted about the unidentified driving time during the operation of the selected vehicle. The driver can accept these driving events, but the responsibility falls on the carrier if they do not accept these events.

Can a driver reject unidentified driving time that they inadvertently accepted?

Yes. If a carrier’s support staff assigns unidentified driving events to a driver and the event doesn’t belong to the driver, the driver can reject the reassignment.

What happens if a driver is off duty and is required to move their vehicle at a truck stop, terminal, or other off-highway location?

If a driver moves their truck while in a sleeper berth (SB), as soon as the vehicle speed reaches 8 kmh/5 mph, the driver will automatically be transitioned out of SB and into Driving. This switch could cause the driver to have violations because the device will calculate each eligible split sleeper berth time. If this is an emergency and the driver must move the truck, the driver will need to make a remark on this event.

Can I remove a driving time from my driver’s log?

No. If the driving time is an automatic transition, it cannot be removed. However, if a driver accidentally accepts unidentified driving time, they can reassign the event back to the unidentified driver profile. This reassignment notifies the support staff of the rejection of the event.

Records to Keep

What specific HOS records do drivers need to keep in their vehicle to surrender to a safety official at the roadside upon request?

A federally regulated Canadian driver must provide the safety official with the current day plus the previous 14 days of logs. These must be displayed as a printed document or email or in a display format as per the safety official’s request.

Can drivers send PDF RODS and CSV files to an inspector email?

Yes. If the safety official requests the documents are sent via file transfer/email during a roadside, then the PDF RODS and CSV file will be emailed to the safety official.

Can a carrier edit a driver’s RODS?

Yes, but all edits to a driver’s records must be accepted or rejected by the driver.

How will drivers know if changes have been made to their RODS?

The driver will receive a notification in the ELD application with the support personnel’s requested changes.

Will a driver be able to edit their RODS?

Yes. However, any automatic driving records will not be editable as per CCMTA’s technical standards.

Are the original ELD records retained after edits are made, and are they accessible to drivers?

Yes. All records of edits are retained in the drivers’ logs; no changes will overwrite the original records.

Will paper logs be accepted if an ELD malfunctions?

The driver will be permitted to use a paper daily log during that period and must indicate in the daily paper log that the ELD has a malfunction. The ELD will need to be repaired or replaced within 14 days and before the CMV is dispatched.

Where can I find more information about the Canada ELD mandate?

CCMTA’s website provides the latest updates as well as FAQs and resources. It’s important to familiarize yourself with all aspects of the mandate.

Choose Titan ELD 2.0 for Canadian ELD Compliance

Titan GPS ELD 2.0 is the first solution to be certified by the CSA Group. We engineered our versatile solution to integrate seamlessly with our suite of products—including in-field digital forms, AI dash cams, and our industry-leading GPS fleet management system—for end-to-end efficient workflow and maximum ROI.

  • ELD compliant
  • Supports both Apple and Android smart devices
  • Allows alternative day start time
  • Driver training
  • Federal NSC specialist on staff
  • Automatic duty status transitions
  • Pre-loaded documents for driver success
  • Monitor driver location and HOS availability for dispatch efficiency
  • Video and driving details of events leading up to, during, and after an incident

 

Ready to start your compliance process? Great, let’s talk.

 

 

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